Shipping Policy

At the house of At Saba Beaute , we are committed to providing you with a simple and reliable shopping experience, from order confirmation to product delivery. Our shipping policy is designed to guarantee fast and secure delivery.

1. Processing times

Orders are prepared and shipped within a maximum of 3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next working day .

2. Delivery areas and times

We currently deliver to the following areas:

France : Standard delivery estimated between 3 and 5 business days
French Overseas Departments and Territories (DOM-TOM ): Standard delivery estimated between 3 and 5 business days
Europe : estimated delivery time between 3 and 8 business days , depending on the country
International : estimated delivery time between 7 and 15 business days , depending on the destination

The indicated delivery times are indicative only and may vary depending on the logistical or socio-economic situation of the destination country.

Delivery charges are calculated based on the weight of the order and the delivery address . They are displayed at checkout.

Once your order has been shipped, you will receive a confirmation email containing your tracking number .

3. Order tracking

After shipment, you will receive an email containing:

your tracking number
a link to track your package in real time

You can also track the progress of your order directly from your customer account on our website .

4. Delivery problems

If a problem occurs with your delivery:

Delivery delay : contact our customer service if your package has not been received within the estimated time frame.
Lost or damaged package : please inform us within 48 hours of receipt , attaching photos of the package or damaged product if possible.