Refund Policy

At the house of At Saba Beaute , customer satisfaction is essential. We pay particular attention to the quality of our products and your shopping experience.

1. Returns and refunds

Please note that returns and refunds are not accepted .

However, in the event that a product is defective or damaged upon delivery , we offer an exchange of the product in question .

We encourage you to check your order upon receipt and to report any issues to us as soon as possible. Our goal is to guarantee that our products meet our quality standards.

2. Exchange Procedure

If you receive a defective or damaged product, please follow these steps:

  • Contact our customer service at the address hello.sababeaute@gmail.com within 7 days of receiving your order .

  • Please include the following in your message:

    • your order number

    • a photo of the defective product

    • a description of the problem encountered

After your request has been validated, we will send you return instructions or a return label if necessary .

3. Customer Service

For any questions or assistance requests regarding your order, you can contact our customer service:

Email: hello.sababeaute@gmail.com

Our team will do its best to assist you and resolve your request as quickly as possible.

Thank you for your trust.

The team Saba Beauty